Delivery Information

When will my order ship?

Most orders are dispatched the same day (Excluding some Personalised Gifts) if ordered before 12pm or the next working day if we receive your after 12pm Monday-Friday. We offer a range of delivery options as highlighted below. Next Working Day (DHL / Royal Mail) Delivery is available on most products for £8.99.

What shipping methods are used?

This depends on the items ordered, all cutouts are sent via DHL and will be delivered within 1-2 working days from the date of dispatch, this is only valid Monday-Friday. All other items are sent via Royal Mail and the choice of delivery speed can be chosen when you checkout.

Shipping MethodsRateTimeframe
Free Shipping Over £10FREEDelivered Within 3-5 Working Days
Royal Mail Tracked 48£4.00Delivered Within 2-3 Working Days
Royal Mail Tracked 24£5.00Delivered Within 1-2 Working Days
Next Day - DHL / Royal Mail£8.00Next Working Day (Order Before 12pm / 1pm Respectively)

Delivery time

Your order will take around 1-3 working days depending on the service chosen above when you checkout. 95% of orders are delivered within 1-3 working days Monday-Saturday unless Next Day Delivery is chosen.

Tracking

Once your order has been dispatched, you will receive a dispatch email which will contain tracking details. There will be a tracking number and which service has been used along with a tracking link. You can also track your order by going to your order history on your My Account page.