Delivery Information

When will my order ship?

This all depends on the items ordered, all cutouts and dispatched within 1-2 working days from the day we receive your order Monday-Friday. For personalised gifts, orders are sent within 1-3 working days and depends on the items ordered and the quantity. Next Day Delivery is available on all cutouts and selected gifts.

What shipping methods are used?

This depends on the items ordered, all cutouts are sent via DHL and will be delivered within 1-2 working days from the date of dispatch, this is only valid Monday-Friday. All gifts are sent via Royal Mail and the choice of delivery speed can be chosen when you checkout.

Shipping MethodsRateTimeframe
Free Shipping On Orders Over £50£0.003-5 Working Days
Standard Shipping£2.993-5 Working Days
Express Shipping£5.992-4 Working Days
Expedited£7.99Delivery within 1-2 working days

Delivery time

Your order will take around 1-3 working days depending on the service chosen above when you checkout. 95% of orders are delivered within 2-3 working days unless Next Day Delivery is chosen.


Once your order has been dispatched, you will receive a dispatch email which will contain tracking details. There will be a tracking number and which service has been used along with a tracking link. You can also track your order by going to your order history on your My Account page.